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Support
Supplies
Our Supply Sales Team can help you with:

  • Ordering Supplies
    (key tags, rivets, zip ties, washers, etc.)
  • Ordering an Overide Key
  • Recovering your Customer Number/Password for Online Ordering

Click here to order online using our Online Supplies Catalog
Support
Our Support Team can help you with:

  • Hardware Issues
  • Software Issues
  • Accounting/Billing Issues
  • Ownership Change
  • Address Change


Click here to speak with a member of our Support Team
Maintenance
Our Contract Service Agreement (CSA) Team can help you with:

  • Purchasing a CSA
  • Updating an existing CSA







Click here to speak with a member of our CSA Team
Upgrades
Our Sales Team can help you with:

  • Purchasing Drawer(s)
  • Purchasing Peripherals - Fingerprint Reader, Driver's License Scanner and/or Security Camera
  • Upgrading your Key System


Click here to speak with a member of our Sales Team


24/7 Support

Our highly trained group of support representatives is available to provide software phone support 24 hours a day, 7 days a week. The support is free for the first 90 days after a KeyTrak system is installed, and thereafter if an authorized maintenance agreement is signed. The benefits a client receives if their system is covered by a maintenance agreement include:

  • Unlimited toll-free software phone support 24/7
  • Priority replacement for all KeyTrak equipment
  • Software updates and enhancements
  • Discounts on all supply orders
  • Additional discounts on all key tag orders

Software License

If you need to renew your Software License, please contact us at 800.541.5033 or use the following link below to fill out the renewal information to expedite your renewal.


Software Renewal Request
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