Support
KeyTrak Supplies
Our Supply Sales Team can help you with:

  • Ordering supplies
    (key tags, rivets, zip ties, washers, etc.)
  • Ordering an overide key
  • Recovering your customer number/password for online ordering

Click here to order online using our Online Supplies Catalog
KeyTrak Support
Our Support Team can help you with:

  • Hardware issues
  • Software issues
  • Accounting/billing issues
  • Ownership change
  • Address change


Click here to speak with a member of our Support Team
KeyTrak Maintenance Support
Our Contract Service Agreement (CSA) Team can help you with:

  • Purchasing a CSA
  • Updating an existing CSA







Click here to speak with a member of our CSA Team
KeyTrak Upgrades Support
Our Sales Team can help you with:

  • Purchasing drawer(s)
  • Purchasing peripherals - fingerprint reader, driver's license scanner and/or security camera
  • Upgrading your key system


Click here to speak with a member of our Sales Team


24/7 Support

Our highly trained group of support representatives is available to provide software phone support 24 hours a day, 7 days a week. The support is free for the first 90 days after a KeyTrak system is installed, and thereafter if an authorized maintenance agreement is signed. The benefits a client receives if their system is covered by a maintenance agreement include:

  • Unlimited toll-free software phone support 24/7
  • Priority replacement for all KeyTrak equipment
  • Software updates and enhancements
  • Discounts on supply orders
  • Additional discounts on all key tag orders

Software License

To renew your software license, you can either expedite your renewal by following the link below or chat with us live. You can also call us directly at 800.541.5033.



Software Renewal Request
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