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January 1, 2019

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In the news

4 Ways Your Dealership Can Stay Competitive in 2019

(Published in January 2019 issue of AutoSuccess)

In 2018, dealers were up against some major challenges and changes: employee turnover, technological advancements, vehicle subscription services and predictions of impending sales declines. As we move into 2019, it’s time to face the industry’s challenges head-on. To stay competitive, incorporate the following initiatives into your business strategy... (continue reading)

November 16, 2018

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Podcasts

AutoSuccess Podcast: Improve Customer Experience

Featuring Aaron Burton, regional sales manager.

September 1, 2018

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In the news

Great Customer Experience Is More Than a Free Bottle of Water

(Published in September 2018 issue of AutoSuccess)

How many times have you visited a business that specializes in big purchases — a title company, a bank, a dealership — and been oered a bottle of water or a snack while you wait? Whether you took advantage of the oer or not, did the bottle of water affect how you viewed that business?... (continue reading)

August 14, 2018

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Company news

KeyTrak to Talk Physical Key Security With GSX Attendees

 KeyTrak, Inc., the leading provider of key and asset management systems, will be meeting with security professionals at the Global Security Exchange (GSX) — formerly the ASIS Annual Semina...

August 1, 2018

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In the news

Finding Success With Your Millennial Employees

(Published in August 2018 issue of AutoSuccess)

How many times in the last week have you said something negative about millennials, young people or “kids these days”? Honestly, you were probably right about some of the things that triggered those negative comments. But did your reaction help your dealership’s younger employees improve or did it just alienate them?... (continue reading)