Are you putting your residents and your reputation at risk?
Ensuring your residents’ safety, privacy, and comfort is paramount. You implement security measures such as enhanced lighting and cameras and offer amenities such as workout facilities and laundry services, but are you neglecting other issues that are putting your property’s reputation on the line?
Delayed maintenance requests inconvenience and frustrate residents. More seriously, inadequate key and fob control allows employees and contractors to abuse their access to residents’ homes. Lost or stolen packages or even identity theft can create a sense of unease.
“It gives our residents the peace of mind that keys are actually being controlled rather than just being in a box on the wall.”
When it comes to selecting a key control method for a multifamily property, it's important to consider what your target market wants, what other properties are using, how versatile it is, and more.
Are you considering trading in your property's traditional locks for smart locks? Weigh the risks against the benefits.
According to the National Apartment Association, property management executives reported that one of their goals for 2019 was to use technology to increase efficiency, allowing employees to spend more time with customers.