Phone Support

Phone Support

Contact our support team for help with:

  • Hardware issues
  • Software issues (support available 24/7)
  • Accounting/billing issues
  • Ownership changes
  • Address changes



Extended Support

Get in touch with our corporate sales team to:

  • Receive extended service for your system by purchasing or updating a maintenance agreement.
  • Purchase drawers.
  • Order equipment such as fingerprint readers, driver’s license scanners, and security cameras.
  • Upgrade your system.



Live Training

Make sure you’re using your system to its fullest potential with our live video training program, KeyTrak Live. If you’re covered by an active maintenance agreement, you’ll receive access to Live at no additional cost.



Browse our catalog to order supplies such as override keys, key tags, key fob pouches, rivets, zip ties, washers, and more


Software License

Renew your software license by submitting a renewal request or chatting with us live. You can also call us directly at 800.541.5033 (option 1).