Support
Get help with troubleshooting KeyTrak system issues, ordering supplies, training new users, and more.
Phone Support
Contact our support team for help with:
- Hardware issues
- Software issues (support available 24/7)
- Accounting/billing issues
- Ownership changes
- Address changes
Extended Support
Get in touch with our corporate sales team to:
- Receive extended service for your system by purchasing or updating a maintenance agreement.
- Purchase drawers.
- Order equipment such as fingerprint readers, driver’s license scanners, and security cameras.
- Upgrade your system.
Live Training
Make sure you’re using your system to its fullest potential with our live video training program, KeyTrak Live. If you’re covered by an active maintenance agreement, you’ll receive access to Live at no additional cost.
Supplies
Browse our catalog to order supplies such as override keys, key tags, key fob pouches, rivets, zip ties, washers, and more
Software License
Renew your software license by submitting a renewal request or chatting with us live. You can also call us directly at 800.541.5033 (option 1).