Support & Supplies
Get help with troubleshooting KeyTrak system issues, ordering supplies, training new users, and more. Get in touch with us via any of the options below or dial 800.541.5033.
Contact our support team at 800.541.5033 for help with:
- Hardware issues (option 1)
- Software issues (support available 24/7) (option 1)
- Ownership changes (option 3)
- Address changes (option 3)
- Installation information (option 5)
- Accounting/billing issues (option 6)
Browse our catalog to order supplies such as:
- Override keys
- Key tags
- Key fob pouches
- Zip ties
- And more
Call 800.541.5033 (option 4) to:
- Receive extended service for your system by purchasing or updating a maintenance agreement.
- Purchase drawers.
- Order equipment such as fingerprint readers, driver’s license scanners, and security cameras.
- Upgrade your system.
Sign up for our live video training program, KeyTrak Live, to learn more about:
- Adding and editing checkout reasons
- How to add users and set up user profiles
- Using the online manual
- Utilizing Web Plus and KeyTrak Edge Remote
- Creating and running reports
If you’re covered by an active maintenance agreement, you’ll receive access to Live at no additional cost.
Renew your software license by submitting a renewal request or calling us directly at 800.541.5033 (option 1).