Support & Supplies

Contact our support team at 800.541.5033 for help with:

• Hardware issues (option 1)
• Software issues (support available 24/7) (option 1)
• Ownership changes (option 3)
• Address changes (option 3)
• Installation information (option 5)
• Accounting/billing issues (option 6)

Browse our catalog to order supplies such as:

• Override keys 
• Key tags 
• Key fob pouches 
• Rivets 
• Zip ties 
• Washers 
• And more

Call 800.541.5033 (option 4) to:

• Receive extended service for your system by purchasing or updating a maintenance agreement.
• Purchase drawers.
• Order equipment such as fingerprint readers, driver’s license scanners, and security cameras.
• Upgrade your system.

Sign up for our live video training program, KeyTrak Live, to learn more about:

• Adding and editing checkout reasons
• How to add users and set up user profiles
• Using the online manual
• Utilizing Web Plus and KeyTrak Edge Remote
• Creating and running reports

If you’re covered by an active maintenance agreement, you’ll receive access to Live at no additional cost.

Renew your software license by submitting a renewal request or calling us directly at 800.541.5033 (option 1).