Has your dealership lost the key to a great customer experience?

You spend a lot of money on the customer experience, but you could be driving people away with inefficient processes related to poor key control. Think about how this issue affects your customer experience throughout the dealership:

  • Lost keys or dealer plates
  • Delayed test drives
  • Missed sales and service appointments
  • Employees’ unauthorized use of vehicles
  • Stolen vehicles
Keys in car door

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Ken Shaw Lexus Toyota is one of Toronto’s largest and most respected family-owned dealerships. With more than 50 years in the automotive industry, they have built a solid…
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