Contact our support team at 800.541.5033 for help with:
- Hardware issues (option 1)
- Software issues (support available 24/7) (option 1)
- Ownership changes (option 3)
- Address changes (option 3)
- Installation information (option 5)
- Accounting/billing issues (option 6)
Browse our catalog to order supplies such as:
- Override keys
- Key tags
- Key fob pouches
- Zip ties
- And more
Call 800.541.5033 (option 4) to:
- Receive extended service for your system by purchasing or updating a maintenance agreement.
- Purchase drawers.
- Order equipment such as fingerprint readers, driver’s license scanners, and security cameras.
- Upgrade your system.
Sign up for our live video training program, KeyTrak Live, to learn more about:
- Adding and editing checkout reasons
- How to add users and set up user profiles
- Using the online manual
- Utilizing Web Plus and KeyTrak Edge Remote
- Creating and running reports
If you’re covered by an active maintenance agreement, you’ll receive access to Live at no additional cost.
Renew your software license by submitting a renewal request or calling us directly at 800.541.5033 (option 1).